Effective Date: 1st June, 2025 
Pioneer Geoscience & Sureveyors Private Limited ("Cognivaa", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.cognivaa.com] (the "Site"), use our services, or otherwise interact with us.
By using our Site or services, you agree to the terms of this Privacy Policy.
 
1. Information We Collect

We may collect and process the following categories of personal data:

A. Information You Provide Directly

• Full name, email address, phone number
   

• Company name and designation
   

• Project-related information or service requests
   

• Communication content (emails, messages, etc.)
   

B. Information We Collect Automatically

• IP address
   

• Browser type and device information
   

• Access times and referring URLs
   

• Usage patterns through cookies and analytics tools
   

C. Information from Third Parties

• We may receive data from partners, business platforms (like LinkedIn), or public sources.
   

 
2. How We Use Your Information
We use the information we collect to:

• Provide, operate, and maintain our services
   

• Respond to inquiries and provide customer support
   

• Improve user experience and develop new features
   

• Communicate updates, offers, or news (with consent)
   

• Meet legal, compliance, and contractual obligations
   

 
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance functionality and analyze performance.
You can manage or disable cookies through your browser settings. However, this may limit your experience on the Site.
 
4. Data Sharing and Disclosure
We do not sell or rent your personal data.
We may share your data with:

• Service Providers: For hosting, analytics, CRM, etc. under strict data agreements
   

• Legal and Regulatory Authorities: When required to comply with legal obligations
   

• Business Transfers: In connection with mergers, sales, or acquisitions
   

 
5. Data Storage and Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
However, no online platform can guarantee 100% security. You use the Site at your own risk.
 
6. International Data Transfers
Your data may be transferred and stored in locations outside your country (including the US, EU, and India), where data protection laws may differ. We ensure appropriate safeguards are in place as required by applicable laws (e.g., Standard Contractual Clauses for EU users).
 
7. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:

• Access, update, or delete your personal data
   

• Withdraw consent at any time
   

• Object to or restrict certain processing activities
   

• Lodge a complaint with a supervisory authority (if in the EU or similar jurisdiction)
   

To exercise any of these rights, email us at office@cognivaa.com.
 
8. Data Retention
We retain personal information only as long as necessary for the purposes described above or as required by law.
 
9. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal data from minors. If you believe we have collected such data, contact us to delete it.
 
10. Third-Party Links
Our Site may contain links to external sites. We are not responsible for the privacy practices or content of such sites.
 
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date." We encourage you to review it periodically.
 
12. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
Cognivaa Technologies Private Limited
Email: office@cognivaa.com
Address: Pioneer Tower, Premises No. 20-085, Plot No AB-109 Action Area - I, 1st Floor, Newtown, Raj arhat , Kolkata, West Bengal, India - 700156.